PRIVACY STATEMENT

In the context of our services, we record the personal data of visitors to our website. This personal data can be requested when subscribing to the newsletter, leaving a review, participating in a contest or placing an order. Yarrah Organic Petfood B.V. (Dano) is responsible for the storage and processing of this personal data.

DANO is very committed to protecting the privacy of customers and visitors who browse its website. Personal data is therefore carefully stored, processed and secured by us. DANO carefully adheres to all the obligations arising from the General Data Protection Regulation (Regulation (EU) 2016/679) and other privacy legislation.

DANO is located at 26 Van Leeuwenhoekstraat, 3846 CB in Harderwijk, the Netherlands.

WHAT PERSONAL DATA DO WE COLLECT?

The personal data that we store and process includes:• First and last names• e-mail/postal addresses• mobile/landline telephone numbers• Information about your visit to our site (location data, site usage and communication data)• Order transaction data• Products/services ordered• IP address, operating system, browser type and time stamps• Other personal details that are entered (using your account) on our site or that you provide us with for competitions.

We use this data for the following purposes:• improving our services• adapting the offer and content on our website and other websites• adapting our correspondence based on your interests and on your click and surf behaviour• processing participation in competitions, promotions and other matters• answering questions asked on the website• providing information regarding new products and services• to be able to meet our obligations arising from contracts we have concluded with you, as well as for invoicing and delivery.

PROVIDING PERSONAL DATA TO THIRD PARTIES

We do not sell or trade personal data and do not provide personal data to third parties without your explicit consent. By accepting this privacy statement, you agree that we will provide your personal data to third parties that we use to deliver our products to you. Your personal data will only be shared if we are legally obliged to do so.

COOKIES

Cookies are used on our website. A cookie is a way of recognising a website user by means of a file that is placed on the user’s device. Cookies also ensure that you remain logged in while you are using the site.

We use cookies for the following purposes:• so that the site works properly, for example to ensure that you can log in to your personal Dano account or use the shopping basket• to analyse website usage, for example, how many visitors visit our site and how they use it• to recognise you when you return to our site, so that we can personalise the content of our site as much as possible• to keep track of your visit to our site and to see which pages you have visited and which links you have clicked on

If you want to limit cookie usage on ours, or any other site, or delete cookies, you can adjust this in your browser settings. Your browser’s help function will give you more information about this. You can also find out more information by searching the internet for ‘delete cookies’.

You will find buttons on our site that allow you to share the content of our pages with others using social media such as Facebook, Twitter and Instagram. These pages can place cookies on your device when you are logged in to their websites. We have no control over how these cookies are placed. For this, you would need to consult the relevant party for more information.

RIGHT TO INSPECTION, CORRECTION, REMOVAL AND DATA PORTABILITY

You have the right to access the personal data we store about you at any time. If this information is incorrect, you could help us correct it. You also have the right to ask us to delete your personal data or to make your personal data available to you on a data carrier. These requests will always be met. You can exercise these rights by sending an e-mail to the contact address on the site.

UNSUBSCRIBING

We keep your personal data for as long as you are happy for us to keep it. If you no longer wish to receive information/e-mails from Dano, you can unsubscribe at any time by clicking on the link in the messages you receive. After doing this, you will no longer receive information from DANO which might well be of interest to you.

SECURITY

Due to the nature of our services and the trust that people put in us, taking into account the latest technology and the implementation costs, we take appropriate technical and organisational measures to ensure that the processing of personal data takes place in accordance with the General Data Protection Regulation.

DUTCH DATA PROTECTION AUTHORITY

We will always be happy help you if you have complaints about the processing of your personal data. Under the Privacy Act, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

MODIFICATIONS

We reserve the right to modify and amend our privacy statement.

If you have any questions, please contact us on:E-mail: info@dano.bioTel: +31 (0) 341 43 98 50Tel: +31 (0)800 09 27 724 (free)

We take the utmost care with our site and with its content. However, we can not guarantee that the information displayed is 100% correct.

This privacy statement was last modified on 5 June 2018.